Privacy Policy

Introduction

QwikoZapAI is a product of NativeMind LTD. Your privacy is of paramount importance to us. NativeMind is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy policy or our data protection practices, please contact us at [email protected].

When you visit our website https://qwikozapai.nativemind.io and use our services, you entrust us with your personal information. We take this responsibility seriously. This policy aims to clearly explain what information we collect, how we use it, and what your rights are in this regard. If you do not accept this policy, please stop using our site and services.

This policy applies to all information collected through our website and/or any related services (collectively referred to as "Services").

What Information Do We Collect?

Information provided voluntarily

We collect personal information that you provide to us when you register for our services, express interest in our products or services, participate in activities on the platform, or contact us directly. This information may include:

• Name
• Email address
• Password (for account creation and login)
• User-generated content as part of using our services

Information collected automatically

We automatically collect certain information when you visit, use, or navigate our website. This information does not directly identify you, but may include:

• IP address
• Browser type and device characteristics
• Operating system
• Language preferences
• Referring URL
• Country and location
• Usage data and interactions with our services

This information is primarily used to ensure the security and proper functioning of our services, as well as for analysis and improvement of our platform.

How Do We Use Your Information?

We process your personal information for various reasons, including:

• Facilitating account creation and login
• Sending you marketing and promotional communications
• Providing you with administrative information
• Publishing testimonials (with your consent)
• Requesting feedback and reviews
• Securing our services
• Enforcing our terms and conditions
• Improving our services

Sharing Data with Third-Party Tools

As part of our commitment to provide high-performance services, NativeMind integrates certain third-party tools to enhance your experience and ensure the proper functioning of our services.

Data shared with third-party tools:

• Audio data: Voice recordings transmitted to third-party providers for transcription and natural language analysis, under strict security measures.
• Information about your business and products: Used only to optimize AI-automated interactions, without external distribution.
• Calendar availability: Shared only with secure scheduling tools to ensure smooth appointment management.
• Phone numbers: Protected and transmitted only to essential communication services to connect calls.
• Interaction history and call logs: Kept in complete confidentiality and used only to improve service quality.
• Conversation transcripts: Securely stored and used exclusively for continuous improvement of our AI models.

We share this information only under strict contracts that guarantee security, confidentiality, and non-commercial exploitation of the data.

Google Calendar Integration

NativeMind integrates Google Calendar to facilitate appointment management. This integration complies with the Google API Data Use Policy, particularly regarding data privacy and limited use.

Your Data Protection Rights

If you reside in the European Union or the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, and erase your personal data
• Right to data portability
• Right to restrict and object to the processing of your data
• Right to withdraw your consent at any time

To exercise these rights, contact us at [email protected]. We will respond to your request within one month.